This must be a crucial situation when you install Adobe Reader or Acrobat, and suddenly all your PDF files stop to open. This may happen when you have recently updated your windows. In these situations, you can get your PDF files opened. To remove the situation, there is some proven solution that can be easily processed by the users. However, you can contact Adobe customer support to remove the process easily and get a proper solution to fix the issue.
The reasons behind the PDF files won’t open issue
- Outdated Adobe Reader or Acrobat
- PDF’s file created with non-Adobe programs
- Damage in PDF files
- Reader or Acrobat is damaged
An easy solution to fix the issue:
Now you have the reasons why you are unable to open the PDF files, and then you can fix it easily by applying some easy methods that are mentioned below:
- Go to Adobe Reader and type ‘Adobe’ in search box
- Select the ‘Edit’ option, and you will get a menu
- Scroll down a bit a click on the ‘Preferences’ option that will open a new window
- Now in this window, you have to select ‘Security enhances.’
- Then you get the option Sandbox protection in which you have to disable ‘protected mode at startup.’
When Adobe Reader or Acrobat is out of date:
If you get the issue due to outdated Adobe Reader or Acrobat, then you have to process a simple method. Just go to the Adobe Reader or Acrobat and click on ‘help’ button. Now select ‘Check for updates’ and then click on ‘Download’ to get the updates if available. Now restart your computer to save the changes.
When PDF file is damaged:
This is not a common issue, but if you get to know that the PDF file itself is damaged, then you don’t need to worry. You can ask the sender to send it again. Now to check whether a file is damaged or not. You should open some other files in Reader, and if they open perfectly you can confirm that file is corrupted.
When Adobe Reader or Acrobat is damaged:
If you find that Adobe Reader or Acrobat itself is damaged so it can’t open the files correctly ad you can get in trouble. Now to remove the issue, you have to go to the Adobe Reader or Acrobat and select the options help and then click on repair program installer.
Get the customer support for better assistance
This blog tried to help you with detailed solutions, but in case you can’t get the right direction to solve the issue you can contact Adobe support number and get the expert support with perfect result driven solution.