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HP Printer

Why does Paper keep Stuck on the HP printer?

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Did paper stick while using an HP printer or receive a “Paper Jam Error” message on your system? Well, the common reason is the hardware issue which does not require any technical competence, and you need to manually fix the issue by removing and clearing the paper inside the printer wherever it has been stuck. However, sometimes this error cannot be easily troubleshot, so people need assistance. Here we will discuss some common issues due to which people receive Paper Jam Errors on HP printers, along with some common resolutions, including all the mandatory details you need to know regarding HP printers. 

How to Refill HP Printer Ink Cartridge?

The Common Cause of Paper Jam Error on HP Printer

Possible places where a paper can get stuck or common reasons why you are receiving Paper Jam Error Message are listed below:

  • Overloading of the paper tray
  • Loading paper of different thicknesses. 
  • Using inappropriate paper depending on the printer model.
  • An issue with the Carriage (not moving freely) due to which the printer cannot operate properly. Possibly the presence of any dust, paper fibre or any other debris. 
  • Problem with paper feed roller.
  • The printer needs to be reset or serviced.
  • Error in the ADF (Automatic Document Feeder).
  • Any technical issue with the printer driver due to which printer not working properly.

How to Resolve Paper Jam Error on HP printer

You can take the following measures to remove the stuck paper or fix Paper Jam Error on HP printer:

  • Remove the stuck paper in your printer from the Input Tray and the Cleanout Door
  • The paper might get in different places to remove; you need to follow the given instruction below:
  • First, you need to power off the printer. Disconnect all the cables and cords connected to your printer.
  • Now check under the input for any jammed paper. If present, then remove it.
  • Now check below the printer by tilting it and look for any stuck paper in the cleanout door.
  • In order to open the cleanout door, press both tabs and if there is any paper stuck in it, then remove it.

Check the Cartridge Access Area for Jammed Paper

This is another place to look out for any jammed paper. To check for any jammed paper in the cartridge access area, follow the given steps:

  • Turn off the printer and remove all the connections along with the power supply.
  • Open the cartridge access door. In case there is any paper stuck in the cartridge area, you need to remove it gently. 
  • Close the cartridge access door, restart the printer, and after that, try to print the paper.

Check whether the Carriage is moving freely or not.

A carriage is a hardware component whose function is to hold the cartridge and move back and forth to transfer ink from the cartridge to the paper.

The paper goes through below the Carriage, and in case it gets stuck, or the movement is restricted due to any other reason, then the printer won’t print. To check for the carriage movement in the printer, follow the given steps:

  • Here, first, you need to power on the printer. Then after that, you need to open the cartridge access door.
  • When you the cartridge access door, the Carriage will move towards the centre. 
  • Now disconnect the printer from the power supply and now check for the jammed paper. 
  • Remove any jammed paper, and after that, you need to check the movement of the Carriage. 
  • In case the cartridge is jams on any side, then try to move it to the opposite side and then check whether it is moving freely towards the opposite ends of the printer in both directions.

Clean the Paper feed roller of HP Printer properly
After the given amount of time, while working on the printer, dust particles start getting depositing on the feed roller in the printer.

Due to that, the movement of the paper feed roller will be hinder. Thus sometimes, while printing, the paper jam error occurs.

In Order to Clean the Paper Feed Roller, Follow the Given Steps:

  • First, turn off the printer, and after that, open the input tray. 
  • Below that, you can easily find the paper feed rollers. 
  • Now choose the cleaning material that is easily insertable between the feed rollers or take a cotton swab
  • Now soak the cotton swab in clean water and press it to remove the excess water. 
  • Put it between the feed roller, rotate the rollers and move the cotton back and forth.
  • To clean the Paper Feed rollers repeat the process with a new swab

Contact HP Customer Support.

In case you are still unable to fix paper Jam error on HP printer, you can reach out to HP customer services. You need to visit the official HP Printer Support website, where you can contact customer support through the following means:

  • Contact HP support through the calling process.
  • Talk to a virtual assistant who is providing you instantly.
  • Blogs which, after reading, you might overcome any issue with your printer. 

Reach Out to Our HP Customer Support

From the above discussion, we can conclude that now you can easily remove the paper Jam Error on HP printer. Make sure you service your printer within regular intervals so that it will be clean and there won’t be any chance of any error. In case you still need assistance, you can contact our HP support from the number given below or through the live chat option. Our technical experts are present 24/7 to provide you assistance with any issue you are having with your HP printer. Contact us, and we will revert you instantly with the required solution.

HP Printer

How to Refill HP Printer Ink Cartridge?

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Refill HP Printer Ink Cartridge in a easiest way possible. A printer is a basic necessity, especially in the case of working professionals for their documentation process. Since every document created is a soft copy, it must be printed while presenting to others. However, sometimes, the user faces common problems where the printer shows the message of an empty cartridge.

This can create a lot of trouble for many people, especially with only a few papers remaining to print out. In that case, when you have no extra ink in stock, you can override HP Printer Ink Cartridge Empty message and continue the printing process. Here we will tell you how you enable the Override HP Empty Cartridge Error along with all the necessary details you need to know. Read the article further to know how to print in an HP printer while still having an Empty Cartridge.

How to Fix HP Deskjet Printer Scanning Issues?

What is HP Ink Cartridge Error

HP Cartridge Error is a common error/message displayed by the printer on the screen to indicate that the ink levels are low and you need to change for new cartridges. However, sometimes the messages appear even with full cartridges. This can occur in various cases, for which you can take the following measures:
Clean the system cartridges:

How to Refill HP Printer Ink Cartridge Issue

Well, the most obvious measure is to Refill HP Ink Cartridge. However, if you do not have the stock, then there are many ways through which you can Refill HP Printer Ink Cartridge Empty message issue and still print your document even when the ink levels are running low. You can take the following the avoid the low ink cartridge message:

Insert the Incompatible HP Ink Again into the Printer

You can reinsert the empty ink cartridges again in the system for which follow the given steps:

  • Once the empty cartridges message appears on the screen, you need to remove all the cartridges from the printer.
  • After that, power off the printer and then waits for around half an hour.
  • Now turn on the printer and then reinsert the HP ink cartridges again, one at a time. Reinsert all the cartridges in your printer as per your need. After that, turn off the printer for a small amount of time.
  • Now start the printer and then try to print again.

Override the Empty Cartridges Through the Control Panel Settings

You can also override HP Printer Ink cartridges message from the control panel in your system, for which the steps are listed below:

  • Open the control panel in your system or go to the settings.
  • There you need to open the printer settings. Click on the Printer Properties and then Advanced Printer settings.
  • Now select and disable the ports.
  • After that, you need to enable the bidirectional support and after that, start printing.

Resolve the HP Printer Ink Cartridge Empty Issue through HP Smart App.

You can also override the HP Printer Ink Cartridge empty issue through HP Smart App (if it is installed in your system), for which you need to follow the given steps:

  • Open the HP smart app in your system and then navigate to the “Printer” option and then select the printer you are using. Disconnect that printer from the Wi-Fi and then reconnect it.
  • Check whether your printer is working fine or not.

Enable the “Cartridge out Override” feature from the printer’s control panel

  • Open the HP printer control panel, and from there, select the setup option.
  • Open the system setup, then print quality, and after that, choose replace supplies.
  • Now here, you can enable the Empty Cartridge override by clicking on “Override Out.”
  • Now try to print your HP printer.

You can also disable the Empty Cartridge option by selecting “Stop at Out.” You can also enable the Cartridge override feature from the HP Toolbox Fx, for which steps are listed below:

  • Open HP Toolbox FX and then open the device settings folder and choose system setup.
  • There you can find the Auto continue to feature and select On/Off as per your need to enable/disable it.

Prefer Black and White printing by switching to “Printing in Greyscale.”

If your printer is running low on Ink, instead you go and refill HP ink cartridge, you can switch to printing in black and white, which does not consume all the ink colors. Follow the given steps to switch to “Printing in Greyscale.”

  • Open the printer control panel on your system and select the menu.
  • Then open service settings. There you need to restore the default settings.
  • Now select the file and then click on the print option. From the print properties, select the “color” tab.
  • There, select “Print in Greyscale”.
  • Now you can proceed to print in black and white.
  • Remove the empty cartridges from your Printer
  • You can override the HP printer ink cartridges empty message option by removing all other empty cartridges and then working with only one filled cartridge.

Disable the Low Ink Cartridges Message Directly When it Shows Up

Whenever the dialogue box of low ink cartridges appears on the screen, you can check on the box marked as “Don’t Show This Again” and then keep the printing process working.

Conclusion

From the above discussion, we hope that we have provided you with all the possible measures through which you can avoid the low-ink messages and keep your work in continuation. However, it is advisable that you keep your stock full in case of any urgency. Through that, you can easily Refill HP ink cartridges.

Although you can overcome the low ink messages, sometimes the error keeps popping up on the screen, for which you need immediate assistance. In that case, you can reach out to our customer support team at +1-855-362-0770, where our experts are available 24/7 in order to provide enough support. In case you need to know more about any issue related to the HP printer, you can reach out to us on the number given below or on the live chat option. Our team will revert will all the necessary information required. Visit the official website for more clarity.

HP Printer

How to Fix Error 49.4c02 on your HP Printer?

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HP Error Code 49.4c02 is a common printing error many users face while using any HP Printer. Common causes for this error can be connectivity issues, a technical issue with the printer or any other reason due to which the printer stops working.

An Overview of  49.4c02 Issue in HP Printer

Various measures are available for the users based on the cause through which users can troubleshoot the HP Error 49.4c02 by themselves. Here we will discuss all the information regarding HP Error 49.4c02 through which users can resolve the issue by themselves and resume their printing. HP printers are among the finest printers available for users in the market that is affordable. Apart from the cost, users can easily initiate and execute the printing task related to daily work. Any issue with the printer can create hindrances for the users. Thus, read the article further to know more about how to solve HP Deskjet Error 49.4c02. 

Fix HP Printer in Error State

Possible causes for the occurrence of HP Error Code 49.4c02 

Although the major reason for the occurrence of HP Error 49.4c02 is the connectivity issue. Some other reasons for HP Error Code 49.4c02 are:

  • There might be some issue with the printer firmware
  • The printer’s drivers are not updated in the system. 
  • So many files are uploaded in the printing queue.
  • You might have enabled the advanced printing feature.
  • HP Error 49.4c02 often occurs when users try to print a PDF file. 
  • The issue with the configuration setting between the printer and the system. 
  • Error 49.4c02 occur when you try to print a document with Franklin Gothic Book font. 

How to Fix HP Error Code 49.4c02

Based on the possible causes mentioned above, we have provided the solutions for each of the causes. Follow the instruction given below to troubleshoot error 49.4c02 on HP Deskjet:

1. Clear the Printing Queue

Another common cause for creating HP Error 49.4c02 is the multiple files in the printing queue, due to which the printer does not work properly. To clear the printing queue, follow the given steps:

  • Open the search menu by pressing the window button and type “Printer and Devices” on the search menu, and press enter.
  • From the list of devices, select the printer from which you are receiving HP Error 49.4c02. 
  • Right-click on the printer folder and then select “See What’s Printing”, which will open a new window on the screen.
  • Select “Cancel All Document” in order to clear the printing queue. 
2. Update the Printer Firmware

Firmware can be considered as the operating system for the printer, which can also be equivalent to the Windows or Mac in the computer. Using an outdated version of the Firmware can cause Error 49.4c02. Thus it is necessary to update the software of the printer you are using. However, you need to make sure to clear all the printing queues (steps for which are mentioned above). 

After that, you need to check for your printer’s existing Configuration. You can check that on the Administration or information page. Take a printout of the configuration page. Now, follow the given steps:

  • Download the HP firmware from the HP support page:
  • Visit the official support page of Hewlett Packard (HP)
  • Enter your printer model number or the product details asked on the website, and also mention the operating system you are using on your computer (Windows, MacOS or other).
  • In the result page, section the firmware section. The latest firmware will be at the top of the list. Now check whether you are using the latest firmware version for your printer. 
  • If not, then click on the download button. Once the download is completed, double-click on it and proceed accordingly to the instruction mentioned.
2.1. Update Firmware through the FTP network.

In case you are unable to update the Firmware from the above method, you can do it on the FTP network. For that, follow the given steps:

  • First, note down the IP address of your printer and then download the .rfu file (remote firmware update). 
  • Now visit the official HP support page, and there, provide your printer details (model number or product number). There under the operating system section, select OS independent or cross-platform.
  • Check the version of the latest firmware, and if your current version is older, then you need to download it. 
  • Now open the downloaded and double-click on it. It will start the extraction of the .rfu file. Make sure that you have marked the location of the extracted folder.
  • Now press “window +E” which will open the file explorer. There in the address bar, type or paste the IP address in the format ftp://(IP address).
  • Press Enter, which will open a new window. There, locate the folder marked as “PORT”. Paste the extracted .rfu file into this folder.
  • Wait till the process is completed, and after that, restart your printer. 
3. Update the Printer Drivers (PCL6 Driver)

PCL stands for Printer Control Language, which are sets of instructions/code through which any application can control the HP printer. A PCL driver is the interface between the operating system and the printer. Currently, the latest version of the PCL driver is PCL6 which can also be the remedy to Fix HP Error code 49.4c02. To download the PCL6 driver, follow the instructions given below:

  • You need to visit the official webpage of the HP Driver Support Page. 
  • There, type your printer details like Model Number or product number. After that, the related driver and software will be displayed on the screen.
  • From that, select the option “Universal Printer Driver” to expand it. 
  • Download it, and once the download is completed, double-click on it to extract it. 
  • Follow the instruction on the screen to install the PCL6 driver.
4. Print the PDF file as an Image.

HP Error 49.4c02 commonly occurs when you try to print a PDF file through your printer. For that, first, you need to clear the printing queue if it contains any PDF files (steps for which are mentioned above). Afterwards, follow the given steps:

  • Once you have cleared the printing queue, shut down your printer and restart it again. 
  • Access the PDF file that you wish to print. 
  • Once the PDF file is opened, press “window +P.” which will open the print window.  There, click on the Advanced button.
  • Now navigate to the option “Print as Image” and mark the checkbox around it. 
  • Save changes by clicking OK and then print the PDF as an image.  
5. Disable the Advanced Printing Feature

This is another remedy which can be used when you are trying to fix HP Error Code 49.4c02, for which you need to follow the given steps:

  • Through the search menu, navigate to the “Devices and Printer” option on your computer. 
  • Select the printer you are using, double-click on it and select “Open queue”. A pop-up window with different options to take action on your printer will appear on the screen.
  • From the window, click the printer option on the top-left corner and then select “Printing Preferences” from the drop-down menu. 
  • Now select the Advanced tab and then the Document category. There you can find the “Advanced Printing Feature” option, which you can disable.
  • Now check if you are still receiving HP Error 49.4c02. 

Learn to Resolve HP Error

 Troubleshoot Error 49.4c02 on HP Deskjet if you are using Franklin Gothic Book Font

  • Another reason for the occurrence of HP Error 49.4c02 is that the font in the document you wish to print is “Franklin Gothic Book”. You can troubleshoot this by the given steps below:
  • Open the Printer window and then select the “File” option on the top left of the page.
  • Now choose “Printing Preference” from the drop-down menu. After that, a new window will pop up on the screen in which you select the “Advanced Tab”.
  • There under the “Document Option”, go to the Printer features and select “Send True Types as Bitmap” (Enable it). 
  • Also, Enable the “True Type Font: Download as Softfont” (for PS driver, it will be True Type Font Download as Bitmap)

Conclusion

From the information provided in this article above, we can easily conclude that now you can easily fix HP Error Code 49.4c02 by yourself. Also, make sure you check the connectivity between your printer and the system. In case you are having any doubts or trouble or are unable to resolve HP Deskjet Error 49.4c02, you can connect with us through the contact number given below. You can easily contact us through live chat where you need to mention your problem, for we will revert you in the minimum time possible. Our customer service is available at our Toll Free Number +1-855-362-0770,  to help with any issue you are having, not only with the HP printer but any other device you are using.