How to Fix Sage Not Connecting to Server?

Sage is a prominent accounting software that has revolutionized the financial industry. The one-stop software offers a single platform for various accounting and finance tools such as inventory management, payroll processing, managing cash flow, invoicing, and more. However, in spite of being the advanced accounting software, it is prone to various errors and technical glitches. One such issue that the users face is the Sage Not Connecting to a Server error. If you, too, are facing this error, then do not worry. You are not alone in looking for reliable methods to resolve Sage Server Errors. In this blog, we will delve into the error, its causes, symptoms, and troubleshooting methods. So ensure that read the entire blog.

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What is Sage Server Connection Error?

As stated earlier, Sage is a powerful accounting application that comes with the most amazing accounting features. One such amazing feature of Sage is to connect to the server for real-time data access. However, there are certain instances when the user fails to connect to the Sage server, and an error message is displayed on the user’s screen, stating “Error: Unable to Connect to the Server.” Some users might receive the error message “Error: Server can not be found.”

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The error halts the working, as the application is unable to establish contact with the server. Henceforth, it must be resolved immediately. However, before exploring the practical solutions to the error, let us understand the causes of the error.

Prominent Causes of Sage Server Connection Error?

There are multiple factors that are responsible for Sage Not Connecting to the Server the error. Below, we have mentioned some of the prominent reasons. The error can be triggered due to any of the reasons.

  • There is a conflict between the firewall and the application.
  • The incorrect IP address, port, or server name might trigger the error.
  • The DNS on the network has a problem.
  • The sessions.pvk got damaged or corrupted.
  • The faulty internet connection will result in an error.
  • The TLS 1.0 is Disabled.

Early Signs to Identify Sage Server Connection Error

The application will start showing some signs and symptoms to identify the error. With the help of these early signs, you can easily identify the issue. However, if you are not sure about the identification signs, you can take the help of the below-mentioned points to identify the error.

  • Suddenly, the application crashes.
  • The active window crashes.
  • An error window with the error code pops up on the user’s screen.

Easy Steps to Fix Sage Not Connecting to Server Error 

There are several things that you can perform to troubleshoot Sage Server Error. As it is a technical error, its solutions require high knowledge. Any wrong modification or incorrect change will enhance the severity of the issue.

Below, we have mentioned some of the solutions that can help you in fixing the issue permanently at its root.

Solution 1: Create Exceptions in Windows Firewalls

Sometimes, the Windows firewall treats Sage as a threat and prevents it from accessing it. In such a scenario, you can fix the issue by creating the exceptions or by disabling the Windows firewalls.

To Disable the Windows Firewalls

If it is the firewall that is creating the problem, then you can resolve the issue by disabling the Windows firewalls. With the aid of the steps listed below, you can accomplish this.

  • Open the settings of your system by clicking on the start/windows option and choosing the settings from the list of all programs.
  • Now, click on the update and security options.
  • Further, click on the Windows security option.
  • After that, choose the firewall and network protection.
  • Here, three options, namely private, domain, and public network, are available. You can pick anyone.
  • Now, go to the Windows Defender firewall and then tap on the off option.
  • Open the Sage company file that is throwing the error and follow the steps to turn on the Windows firewalls.
For Creating the Exceptional Rules

Create exceptional rules for Windows to overcome the issue. By adding Sage as the trusted website, you can simply fix the problem. To create the exceptional firewall rules, follow the below-mentioned steps:

  • Type Windows Defender Firewall in the search tab and press the enter key.
  • Select the advanced settings option and then tap on the inbound rules.
  • After that, select the new option and then tap on the port options.
  • Here, enter the specific port numbers that are assigned to Sage and press the enter key.
  • Moving ahead, put a tick mark on the check box stating “allow this connection” and click on the enter key.
  • Now, choose the private domain option and tap on the next button.
  • Provide a relevant name to the firewall settings and press the Apply button.
  • Lastly, to save the changes, press the Apply button.

Note: After creating the inbound rules, create the outbound rules in the same manner. Just select the outbound in place of the inbound. The remaining steps will remain the same.

Solution 2: Verify the Server Name and IP Address

To fix the issue, adhere to the methods listed below.

  • Go to the “..\MAS90\Launcher” folder available on the workstation.
  • Now, open the file named sota.ini.
  • Here, find the server section. Usually, the server name or the IP address is listed after the “1=” text.
  • Verify that the server name is accurate. If not, enter the correct server name
  • Also, make sure that the ports are correctly entered and are not blocked by the firewalls.
Solution 3: Fix the WMI File

The WMI files are essential files that store the crucial information that is necessary to run the sage application. The damaged or corrupted WMI file does not allow you to connect to the server. You can easily resolve the error by fixing the WMI file. Use the advice of the below mentioned points.

  • Press the window + R keys together to open the run command of the system.
  • Type eventvwr and press the enter key.
  • Now, go to the Windows log and select the application.
  • Check the references for the WMI files.
  • In case it is damaged, immediately contact the IT support team.
Solution 4: Change the Network Protocol

The sage application might create a problem due to the IPV6 network protocol. You can fix Sage Not Connecting to Server Error by changing the network protocol from IPV6 to IPv4. The below-mentioned points will help you in the following:

  • Log into your Windows by using your admin credentials.
  • To open the rum command, press the Windows + R keys together.
  • Type Regedit and press the enter key.
  • Now, navigate to the HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameter.
  • Further, click on the new keys option to create the new registry key.
  • Provide the necessary information that is necessary to create a new key option, such as value 0x20, type: REG_DWORD, and key: disable components.
Solution 5: Close All the Current Background Processes

Sometimes, the processes running in the background create hindrances in connecting the application to the server. You can easily resolve the error by closing all the current running processes. The below-mentioned steps will guide you:

  • Press the CTRL + ALT + DEL keys together to open the task manager.
  • Here, choose the processes tab and look for the programs creating problems.
  • Right-click on the programs and choose end task now.
  • Hopefully, the error is resolved.
Solution 6: Update the Sage Application

Often, an outdated Sage application will result in a connectivity issue. So, make sure that you are using the latest version of the application. The below-mentioned steps will help you in updating the application.

  • Open the application and then tap on the services option.
  • Choose “check for updates” and then click “update now.”
  • Further, tap on the download button to download the update.
  • Once the updates are downloaded and installed on your system, reboot the system.
Solution 7: Clear the Cache and the Temporary Files

The cache and the temporary files accumulated will create a hindrance in connecting the application with the server. To fix the issue, you need to clear these unnecessary files.

  • You need to clear the cache and cookies of the browser that Sage uses.
  • Clear the cache and temporary files in the Sage application.

Wrapping it Up

Sage is a powerful accounting application used by large-scale businesses to manage their accounting work. However, encountering Sage Not Connecting to Server error frustrates the users. Though, with the right approach and patience, you can fix this issue easily. Hopefully, this blog answers your question about the matter. However, if the problem still persists, you can contact our professional experts. They will surely help you in resolving your Sage doubt.

How to Fix Netgear Router not Working Error?

NetGear is a well-known name in the router manufacturing industry that offers reliable routers to users. The Wi-Fi router gives you the fastest and flawless internet connectivity at a great price. However, at a certain point in time, you might experience the Netgear router not working issue. The error can be manifests in various forms that are described below in this blog. Treating the error as soon as possible is necessary as it affects the internet connectivity. The unstable internet connection will further raise various issues. So, read the blog till the end to know why is my Netgear router not working and its effective troubleshooting methods.

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What is a Netgear Router?

Let us first have a look at Netgear routers. The Netgear routers offer a range of Wi-Fi routers, mesh systems, wireless extenders, and voice modems for special Wi-Fi connections. The Netgear routers are the most cutting-edge, fastest routers, offering you the one-stop solution to all your Wi-Fi needs.

The unique features of routers help in building better network connections. The impeccable features of the router are:

  • Parental Controls
  • Quad-core Processor
  • USB 2.0 and 3.0
  • Dual-band
  • Advanced QoS
  • Easy Setup
  • Beamforming
  • Link Aggregation
  • Cyber Threat Protection
  • Wi-Fi Management App
  • Multi-gig LAN and WAN

What are the Common Netgear Router Issues?

In spite of having an immaculate reputation in the market, the router faces various problems. Before discussing the reliable troubleshooting methods, let us have a quick look at some of the common problems of Netgear routers. The common issues of Netgear routers that the users can face are:

  • Overheated Router
  • Wi-Fi Signal Dropping
  • Low downloads and Uploads
  • Weak Internet Connection
  • Outdated Router Firmware
  • Wrong Login Credentials

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Prominent Causes of Netgear Router not Working Issue

The routers are well known for their durability and quick web access. Occasionally, the users might experience that their Netgear router is not working. This impacts their everyday activity and is an unpleasant scenario. The few common yet prominent causes of the error are:

  • The router is faulty, or the radios are disabled.
  • Any physical object or other devices are creating interferences.
  • The incorrect password or someone has changed your Wi-Fi password.
  • Invalid IP address
  • Loose or faulty cable connections.
  • Hardware issues like faulty capacitor or antenna.
  • The power supply has been discontinued or got fluctuated.
  • The firmware is outdated.

Symptoms to Identify the Netgear Router Wi-Fi not Working Issue

Prior to delving into the troubleshooting methods, let us discuss the common symptoms to identify the Netgear router Wi-Fi not working issue. It is important to identify the problem. The early signs that come into view while facing the problem are:

  • Red power LED
  • Connected to router but can’t access the internet
  • No internet LED on Netgear router
  • Lost internet connection
  • The internet connection is not being detected by Netgear router.

How Do I Fix Netgear Wi-Fi Router not Working Issue?

Well, you have already encountered the Netgear Wi-Fi router not working issue and are now looking for solutions to fix the problem. Then, there are different basic yet prominent solutions to the problem. The user can pick any of the solutions described below to troubleshoot their problem.

Solution 1: Update the Router’s firmware

The firmware plays an important role in establishing the internet connection. A firmware is an OS of your router that provides the interface, security settings, and configuration manners. Hence, you must ensure that your firmware is always updated. An outdated firmware will trigger the problem. By following the below-mentioned steps, you can check that the firmware is updated to the latest version.

  • Connect the router to the system with the help of an Ethernet Cable.
  • Now, open the official Netgear website and type your router’s name, product, and serial number.
  • Verify if the most recent updates are available.
  • After that, select the downloads option and click on the latest firmware version.
  • Confirm the installation.
  • After that, go to the routerlogin.net and type your routers user name and password.
  • Now, go to the settings or the advanced option.
  • Tap on the administration and click on the router update or firmware update.
  • Next, click on the choose file option and then tap on the browse.
  • Upload the downloaded Zip file of your router’s firmware updates.
  • Finally, tap on the update and wait for the update process to begin.
Solution 2: Factory Reset the Router

In case the problem is not solved by updating the firmware, then you can perform the factory reset function to rectify the problem. The router will be reset to its factory default settings. Take help from the below-mentioned steps to execute the factory reset option.

  • Grab your router and turn it back.
  • Locate the factory reset button, which is available at the back of the router, using a pin or a paper clip.
  • You have to press the button for 30 seconds.
  • Remove the pin/ paper clip when the light flashes.
  • Wait for the 10 – 15 seconds to perform the factory reset process.
  • Once the process is completed, you need to enter the username and the password.
Solution 3: Reboot the Netgear Router Through a web Interface

In case you are experiencing internet issues, you can reboot the router to resolve the issue. Usually, the reboot process is known as restart, which forces the route to connect to the internet.

With the help of the below-cited steps, you can reboot the wireless router.

  • Grab the device that is connected to the internet through your router.
  • Now, open the routerlogin.net and log in using your admin password and username.
  • Once you are logged in, you are redirected to the home page.
  • Now, select the advanced option and then tap on the reboot option.
  • It will reboot the router automatically. Wait a while; the process can take some time.
Solution 4: Check for the Damaged or the Loose Connections

The damaged cords or cables will affect the internet connectivity. In case there is no internet, then a red light will blink on the router.

Consider the below-mentioned points.

  • Verify that there is a sufficient supply of power. A fluctuation in the electricity will affect the internet connectivity.
  • Look whether the internet cords are connects to the router.
  • Make sure the cable is in proper condition. If there is any damage, replace the cords immediately.
  • Also, the cable is connected to the proper ports.
Solution 5: Power Cycle the Netgear Wi-Fi Router

Power cycling is similar to rebooting. However, power cycling is a manual process that erases the unwanted data and the captchas that are preventing the router from connecting to the internet.

There are three ways to perform the power cycle of the router.

Option 1: With a Power Button

The steps to follow are:

  • Press the power button and release it once the power lights turns off.
  • Wait for 5 minutes and again power on the router by pressing the power switch.
Option 2: Without a Power Button

In case you are unable to find the power button, then adhere to the steps mentioned below:

  • Directly unplug the power supply of the socket.
  • Wait for a few seconds, and then again insert the plug in the power socket.
Option 3: Through the App

You can also power cycle the router through the app. Do accomplish the below-cited steps:

  • Grab your phone and open the Netgear app.
  • On the dashboard, click on the connect remotely option.
  • Now, click on the home icon available at the top of the screen and choose the reboot option.
  • Enter the login credentials in the confirmation window.
  • Finally, click on the reboot button to reboot the router.
Solution 6: Optimize the Wi-Fi Signals

The poor signal range might also trigger the Netgear Wi-Fi router issue. Do adhere to the below-mentioned tips to optimize the Wi-Fi signals.

Reposition your Router

At times you have placed your router at the corner. It will reduce the signal coverage area. Instead of placing the router in the corner, place it in the central position.

Adjust the Router’s Antenna

Check the position of your router antenna. A horizontal antenna has less coverage area in comparison to the vertical one. So, it is always recommendable to adjust the position of your router’s antenna to the vertical one.

Avoid Interferences

Make sure that no other objects or devices are places in front of your router. The other devices will weaken the signals.

Change the Wi-Fi Channels to 5 GHz.

If you are still using the low bandwidth, you can switch to 5 GHz, which increases the power of your Wi-Fi. You can easily transfer the data at a higher speed.

Wrapping it Up 

The Netgear router is a one-stop solution offering you the fastest Wi-Fi connection. Facing the Netgear router, not Working Error issue irritates the users. Hopefully, this blog helps you clear your doubts regarding the error. However, if you still feel the need for expert advice, you can call our experts to get the most valuable solutions.

How to Fix Netgear Router Keeps Freezing Issue?

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The digital age which is so popular lives on a fast and secure internet connection. Whether you are engaged in some kind of online business or if you just use the web for entertainment or communication, the last thing you want is for your Netgear router to freeze and stop working. Even though you can always call the Netgear helpline number and get immediate assistance, it will help if you could learn to troubleshoot some problems on your own. This blog will give you some simple solutions you can use in case your Netgear router freezes and the connection is broken.

Solutions to fix Netgear Router Keeps Freezing/Crashing

Most Netgear routers tend to freeze or stop working because of a problem with the cable or the network settings on your device. Another possible reason is that the Netgear Router Driver has not been updated. However, regardless of the cause of the problem, here are some basic troubleshooting steps you can follow to resolve the issue:

  • Ensure that the access point and router are configured and on.
  • Check the Netgear router and adapter installation process.
  • Go to the settings and make sure the network adapter is enabled.
  • Open a command prompt and check the IP address on the network.
  • Check if you are using a proper IP address on your computer.
  • Turn off the PC and the router and then restart your system.
  • See if you entered the correct security key when connecting.
  • Try disabling the security on the AP/router and connect again.
  • Perform a factory reset on your Netgear router and try again.
  • Turn off the wireless function and directly connect your computer to the router with an Ethernet cable.

In case you find that your router still freezes, even after you implemented the steps mentioned above, you should consider using a more advanced solution. You can contact Netgear contact number and speak to a qualified expert to get a detailed step-by-step guide on how you can rectify the problem. Experts are available 24 hours a day to give you the best and simplest solutions for any error connected to your Netgear router.

Related Information:
1. Change Netgear WiFi Password or Network Name(SSID)