Is your SBCGlobal email not working on your iPhone? Then you are at the right place. This is a very common problem that SBCGlobal email users are facing nowadays. In this blog, we will understand the possible reasons why this error occurs and the solutions you can follow to resolve the issue. So, stay tuned and read this blog post till the last word.
Possible Reasons Behind SBCGlobal Not Working On iPhone
Before you directly jump on to the solutions to get rid of the problem, you need to understand why this error occurs. So, let’s look at the possible reasons why you cannot use the SBCGlobal email services on your iPhone devices.
- Using the iPhone device with an older version of iOS.
- Your iPhone does not have enough free storage for your
- SBCGlobal emails to work smoothly.
- Using weak or unstable internet connection.
- When the SBCGlobal email server is down.
- When you have entered the wrong SBCGlobal email settings.
- The iPhone’s date and timing settings are incorrect.
- When you are using an outdated version of a web browser.
How to Recover a Hacked SBCGlobal Email Account?
How to Fix SBCGlobal Not Working On iPhone?
Once you are cleared with all the possible reasons why a user may not be able to use the SBCGlobal email services on their iPhone after that, let us look at the solutions you can easily follow to fix the SBCGlobal not working on iPhone problem.
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Solution 1: Update your iPhone’s iOS version
The first solution is updating the iOS version of your iPhone device. Sometimes, when you are using an old or outdated version of your iPhone, then it can cause many problems in your device and can even disable the browser to connect with the email server.
So, below listed are the steps that you can follow to update the iPhone’s iOS version to the latest available one.
- First, on your iPhone device, go to the mobile settings.
- Thereon, tap on the “General” option.
- Now, under the “General” settings page, tap on the “Software Update” option.
- Then, tap on the “Download and Install” option.
Once your device gets updated to the latest iOS version, then try to log in to your SBCGlobal email account and check if the error has been resolved or not. If the error persists, don’t panic and jump on to the next solution.
Solution 2: Restart your iPhone device
Restarting a device is an old and useful method that can be fruitful for you in solving various issues and problems. Restarting a mobile phone will close all the background running applications in the mobile and the pending processes. So, to restart your iPhone, below are the steps you can follow to get it done.
- At first, press and hold the power button.
- Once the power slider option appears on your screen, release the power button.
- After that, drag the slider in the right direction, switching off your iPhone device.
- After that, keep your iPhone switched off for a few minutes.
- Now, press and hold the power button until your iPhone screen starts.
You have now successfully restarted your iPhone device. Now, log in to your SBCGlobal email account and check if this solution has helped you get the problem solved or is it still occurring.
Solution 3: Remove and Re-add the SBCGlobal Email Account from iPhone
To remove the SBCGlobal email account on your iPhone, below mentioned are the steps that you can follow to do so.
- First of all, go to the settings of your iPhone device.
- Then under the settings, tap on the “Passwords and Accounts” option.
- Now, under the accounts section, tap on your SBCGlobal email account.
- At last, tap on the “Delete” option to remove that account from your mobile device.
- You have now successfully removed the SBCGlobal email account from your iPhone.
Now, to add the SBCGlobal email account back to the accounts section, here are the steps you can follow to get it done.
- Go to the settings menu of your iPhone device.
- Under the settings, tap on the “Mail, Contacts, and Calendars” option.
- After that, under the “Other” tab option, tap on the “Add
- Account” option.
- Now, provide the below details.
- Name: User username
- Email: Your SBCGlobal email address
- Password: Login password of your SBCGlobal email account
- Description: Give a short description, if you want (optional)
Then, tap on the “Next” option, and under the incoming mail server, tap on the “IMAP” option and provide the details listed below.- Hostname: imap.mail.att.net
- Username: Your unique SBCGlobal email address
- Password: Login password of your SBCGlobal email account.
After that, provide the following details for the outgoing mail server settings.
- Hostname: smtp.mail.att.net
- Username: Your unique SBCGlobal email address
- Password: Login password of your SBCGlobal email account.
- Thereon, tap on the “Save” option.
- Then go to the mobile “Settings” > “SBCGlobal email account” > “Advanced” and provide the below-listed details for incoming and outgoing server settings.
Incoming Server Settings:
- SSL Required: Yes
- Authentication: Login Password
- Server Port: 993
- Outgoing Server Settings:
- SSL Required: Yes
- Authentication: Login Password
- Server Port: 465
- At last, tap on the “Save” option.
You have successfully added and re-added your SBCGlobal email account on your iPhone.
Solution 4: Check the Network Connection of the Mail Application
Suppose there is an issue with the internet connection and its access to the mail applications. In that case, there are chances that the SBCGlobal email may face various issues or challenges while working on your iPhone device. So, to check and correct the proper network connection of the mail application on your iPhone device, below are the steps you can follow to get it done.
- First, on your iPhone device, go to the mobile settings.
- There, under the settings, tap on the “Cellular” option.
- Now, you will see a list of all the applications installed on your iPhone.
- Under that list, search and locate the Mail application.
- Now, check if the slider is turned on or off for the mail application.
- In case you find the slider is turned off, then turn it on immediately.
You have now granted full permissions of the internet to the mail application. Now, try to log in to your SBCGlobal email account and check if the problem has been resolved or not.
Solution 5: Clear the storage in your iPhone
If there is no sufficient storage available on your iPhone, then it can be the reason why the SBCGlobal email account may not be working on your iPhone device. So, to clear the space in your iPhone device, here are the steps you can follow to get it done.
- At first, open the iPhone’ settings.
- Then, under the settings screen, tap on the “General” settings option.
- Under the general drop-down list, tap on the “iPhone Storage” option.
- You can now check the availability and acquired space by all the applications on your iPhone device.
- A list of applications will appear, with all the installed applications a sequence of storing the space from highest to lowest.
- Under the list, search and tap on the “Mail” application to clean the storage in the application.
At last, restart your iPhone device, open the mail application, and access your SBCGlobal email account.
Solution 6: Check the SBCGlobal Email Server Status
If there will be a back-end issue with the SBCGlobal email or its server is down. You can’t access your SBCGlobal email account till the server gets up. In this case, the problem is related to the server status, not to your iPhone. Although to verify if there is a network outage issue with the SBCGlobal email, you can try logging into your SBCGlobal email account from different devices, such as an android device or a windows laptop.
- The problem is related to the server if you cannot access the email account from other devices. To access your SBCGlobal email account, you must wait for the server to go up.
- There are various other online websites from which you can take help examine the server status. Some of the best websites are outage reports, Down detector, etc.
Important: If you notice that the server status is down only for you, then you have to reach out to the local administrator to get help from them.
Solution 7: Try Alternate Web Browser
If there is an issue with the web browser related to compatibility, or an outdated version, try to access the SBCGlobal email account on a different web browser.
You can get rid of the browser problems by using a different web browser. Try using the best browsers such as Safari iOS, Microsoft Edge, Google Chrome, etc.
Conclusion
We hope this blog finds you well. In this blog, we have covered all the possible solutions you can follow to resolve the SBCGlobal Email not working on iPhone problem. In case, while performing any of the steps mentioned above, you face any challenge or issue, then feel free to reach out to us through the Chat box, or you can also mail us your query at info@customerservice-directory.com. Our experienced and professional experts are available at the help desk to provide the best feasible and possible solution for your query
