403 Forbidden error is a common technical error that is connected to the HTTP status code. The error indicates that the page you were trying to reach is forbidden for some reason. If the error occurs on multiple pages you should call the Mozilla Firefox customer service number to find out how to solve the issue. You can also go through this blog to get some helpful tips and suggestions to fix the 403 Forbidden Error.
Solutions to fix 403 Forbidden Error on Mozilla Firefox
Solution 1: Clear your browser’s cache
Sometimes there are issues with a cached version of the page you want to view and hence 403 Forbidden Error keeps appearing. You can follow the steps below to clear the browser’s cache to fix the error:
Step 1: Click the menu button in Firefox and select Options.
Step 2: Navigate to the Privacy & Security panel.
Step 3: Open the Cookies and Site Data section and press Clear Data.
Step 4: Click and remove the checkmark in front of Cookies and Site Data.
Step 5: Checkmark the Cached Web Content and click the Clear button.
Step 6: Close the about: preferences page and restart Mozilla Firefox to check if the website is working.
Solution 2: Check for URL errors
The main reason why you encounter error 403 is that there is a mistake with the URL. You need to make sure you’re specifying an actual web page file name in order to avoid the error. You can refer to the suggestions below to check the URL:
- Be sure to include forward slashes and colon in the Http: portion
- Review the .com, .net, or other top-level domain in the URL
- Make sure you type the actual web page name if necessary
- Check if you type the correct file extension for the page
- Ensure that the entire webpage URL was copied properly
Another solution to fix the 403 Forbidden message is to log in to the website if possible. Sometimes websites use the 403 Forbidden error in case special permission is required to access the content. If you cannot log in or if you find that the error occurs even after you log in then you can contact the website directly and check if the 403 Forbidden error is a mistake.
If the website is working for others but not for you then you will need to call the Firefox customer support number and ask for assistance. Software experts and internet technicians are available 24 hours a day to help you fix any error related to the browser.