Mozilla Helpline Number : 1-866-695-9230

Giving fierce competition to Chrome and Internet Explorer, Mozilla Firefox is surely making a presence among the users around. It’s a highly used and preferred operating system in today’s world and is undoubtedly in the race. But despite its popularity and top-notch features, users tend to face few failed errors while using the operating system. One such error and the most common error is Secure Connection Failed Error in Firefox. This might frustrate while you are working, isn’t it? In order to overcome this issue and use it without any glitches, you can either follow the below-mentioned troubleshooting steps. And in case you are looking for and reasonable assistance, you can get on a call with the expert technicians at the Mozilla Firefox support number. They are there to support you 24*7.

Method 1: Check your Security Software for SSL Scanning

In all the operating system, there is inbuilt security software which comprises of a unique feature called SSL Filtering or SSL Scanning. This is surely a unique feature and designed to make sure that the user doesn’t visit a website that has an expired SSL certificate. In order to fix this glitch, the user need to visit the settings option of whatever security software they are using and try locating the SSL scanning feature into it. Once the box is marked unchecked and the scanning is disabled, the use can try visiting the website. In case the error isn’t solved, and the user is still tied up, the user should try using the next method.

Method 2: Try changing the SSL settings of your Firefox browser

• In the address bar of your Firefox browser, type the command – ‘About:Config.’
• Then a pop-up will come up with a warning message stating – ‘This might void the warranty!’, click on the tab saying – ‘I accept the risk.’
• Now when a search bar appears, type – ‘security.ssl.enable_ocsp_stapling.’
• Now a new dialogue box will appear stating – ‘True’. Just double-click on the value in order to change it to ‘False.’
• Now, try connecting to the website that you were trying to visit and check if the error has been fixed. In case not, you can follow with the next method.

Method 3: The proxy setting of your Firefox browser

• Go the ‘Firefox menu bar’ and navigate through the ‘Tool’ menu and just click on the ‘Option’ tab.
• A new page will show up, simply navigate to the ‘Advance Panel’ and click on the button that is labelled as ‘Network.’
• Now, in the ‘Connection Field’ click on the tab labelled as ‘Setting.’
• You will get a new pop-up stat in ‘Connection Setting.’
• Now, in the window, look for ‘Manual Proxy Connection’ and check if that is selected or not.
• In case it is selected, then that means you require to verify all the desired protocols field manually.
• In case it isn’t selected, then it is better to leave it as it is and close the Connection Setting Window.
• Finally, check if the SSL is installed properly or not. In case it is not configured correctly, then that might be a big issue.

In order to fix this error completely and once for all, it is better to take the help of the expert professionals by getting in touch with on the Mozilla customer service number. They are equipped with a piece of sound knowledge and are trained to deliver you the best possible solution.

Mozilla Helpline Number : 1-866-695-9230

If you are someone who is facing the issue of Firefox crashing constantly, then you need to fix it quickly, so that you can use it again. Firefox seems to crash either because cache, and cookies data are abundant, or due to outdated driver and browser. You can fix this issue by reach out to Mozilla firefox support number which remains available at all 24 hours in a day.

Steps to Fix Firefox Keeps Crashing Error

Follow the below-mentioned steps to resolve the issue where Mozilla Firefox keeps on crashing:

Check Troubleshooting Message
There is an inbuilt event log in the Mozilla Firefox where all the troubleshooting information is given so that you can launch it to resolve the issue. For launching the troubleshooting, follow these tips:

1. First, you need to click on the Mozilla Firefox icon on your system to open it.
2. Then you have to click on the hamburger menu > Help >Troubleshooting Information.
3. Now you can see the crash report of the last three days and other technical information about your favorite web browser.
4. If you wish you can reset the Mozilla Firefox, as resetting will remove all the unnecessary settings.
5. You can click on the Refresh button to reset the browser.

Disable the Add-ons
Sometimes Mozilla Firefox is crashing because of the broken extension and if you are witnessing these errors after installing some add-ons. Then you need to disable it while starting the Firefox on Safe Mode.

1. Open the web browser Firefox.
2. Now you need to tap on the hamburger menu > Help>Restart with Add-ons disabled.
3. At last hit on the Press button again for confirming it.

Remove the Mismatched Cache
Cache data is the data on your computer by websites so that they can load faster when you want to open it next time. Cache data is known for reducing the load time; however, there are times when mismatching in cache computing can lead to crashing of the Firefox.

1. Open the Mozilla Firefox on your computer.
2. Then, you have to click on the Library icon > History> Clear Recent History.
3. You need to select the Time range from which time onwards you want to clear the History. Here chooses the option of Everything.
4. Now tick mark on all the boxes that are next to Data and History which you want to clear.
5. Now you need to click on the Clear Now button and then restart the web browser.

Update the Device Drivers
If you forget to update the device driver of your system, then it can be causing the problem of Firefox crashing. So, it’s your duty first to identify which driver is outdated and then update it:

1. Press Win and R key together to open the Run window.
2. Then enter the command devmgmt.msc to launch the Device Manager after entering Enter key.
3. You need to look for any available updates in the list displayed.
4. If no updates are available, then go and see the device driver.
5. Then right-click on each device to Update the Driver.

If even after applying these troubleshooting steps, the Mozilla Firefox still crashes then you need to take the assistance of the experts by calling Mozilla support. This number stays accessible 24*7 round the clock to help you in fixing the error.