Estimated Read Time : 5:00
NetGear is a well-known name in the router manufacturing industry that offers reliable routers to users. The Wi-Fi router gives you the fastest and flawless internet connectivity at a great price. However, at a certain point in time, you might experience the Netgear router not working issue. The error can be manifests in various forms that are described below in this blog. Treating the error as soon as possible is necessary as it affects the internet connectivity. The unstable internet connection will further raise various issues. So, read the blog till the end to know why is my Netgear router not working and its effective troubleshooting methods.
What is a Netgear Router?
Let us first have a look at Netgear routers. The Netgear routers offer a range of Wi-Fi routers, mesh systems, wireless extenders, and voice modems for special Wi-Fi connections. The Netgear routers are the most cutting-edge, fastest routers, offering you the one-stop solution to all your Wi-Fi needs.
The unique features of routers help in building better network connections. The impeccable features of the router are:
- Parental Controls
- Quad-core Processor
- USB 2.0 and 3.0
- Advanced QoS
- Easy Setup
- Link Aggregation
- Cyber Threat Protection
- Wi-Fi Management App
- Multi-gig LAN and WAN
What are the Common Netgear Router Issues?
In spite of having an immaculate reputation in the market, the router faces various problems. Before discussing the reliable troubleshooting methods, let us have a quick look at some of the common problems of Netgear routers. The common issues of Netgear routers that the users can face are:
- Overheated Router
- Wi-Fi Signal Dropping
- Low downloads and Uploads
- Weak Internet Connection
- Outdated Router Firmware
- Wrong Login Credentials
Dial Toll Free Number: +1-855-362-0770
Prominent Causes of Netgear Router not Working Issue
The routers are well known for their durability and quick web access. Occasionally, the users might experience that their Netgear router is not working. This impacts their everyday activity and is an unpleasant scenario. The few common yet prominent causes of the error are:
- The router is faulty, or the radios are disabled.
- Any physical object or other devices are creating interferences.
- The incorrect password or someone has changed your Wi-Fi password.
- Invalid IP address
- Loose or faulty cable connections.
- Hardware issues like faulty capacitor or antenna.
- The power supply has been discontinued or got fluctuated.
- The firmware is outdated.
Symptoms to Identify the Netgear Router Wi-Fi not Working Issue
Prior to delving into the troubleshooting methods, let us discuss the common symptoms to identify the Netgear router Wi-Fi not working issue. It is important to identify the problem. The early signs that come into view while facing the problem are:
- Red power LED
- Connected to router but can’t access the internet
- No internet LED on Netgear router
- Lost internet connection
- The internet connection is not being detected by Netgear router.
How Do I Fix Netgear Wi-Fi Router not Working Issue?
Well, you have already encountered the Netgear Wi-Fi router not working issue and are now looking for solutions to fix the problem. Then, there are different basic yet prominent solutions to the problem. The user can pick any of the solutions described below to troubleshoot their problem.
Solution 1: Update the Router’s firmware
The firmware plays an important role in establishing the internet connection. A firmware is an OS of your router that provides the interface, security settings, and configuration manners. Hence, you must ensure that your firmware is always updated. An outdated firmware will trigger the problem. By following the below-mentioned steps, you can check that the firmware is updated to the latest version.
- Connect the router to the system with the help of an Ethernet Cable.
- Now, open the official Netgear website and type your router’s name, product, and serial number.
- Verify if the most recent updates are available.
- After that, select the downloads option and click on the latest firmware version.
- Confirm the installation.
- After that, go to the routerlogin.net and type your routers user name and password.
- Now, go to the settings or the advanced option.
- Tap on the administration and click on the router update or firmware update.
- Next, click on the choose file option and then tap on the browse.
- Upload the downloaded Zip file of your router’s firmware updates.
- Finally, tap on the update and wait for the update process to begin.
Solution 2: Factory Reset the Router
In case the problem is not solved by updating the firmware, then you can perform the factory reset function to rectify the problem. The router will be reset to its factory default settings. Take help from the below-mentioned steps to execute the factory reset option.
- Grab your router and turn it back.
- Locate the factory reset button, which is available at the back of the router, using a pin or a paper clip.
- You have to press the button for 30 seconds.
- Remove the pin/ paper clip when the light flashes.
- Wait for the 10 – 15 seconds to perform the factory reset process.
- Once the process is completed, you need to enter the username and the password.
Solution 3: Reboot the Netgear Router Through a web Interface
In case you are experiencing internet issues, you can reboot the router to resolve the issue. Usually, the reboot process is known as restart, which forces the route to connect to the internet.
With the help of the below-cited steps, you can reboot the wireless router.
- Grab the device that is connected to the internet through your router.
- Now, open the routerlogin.net and log in using your admin password and username.
- Once you are logged in, you are redirected to the home page.
- Now, select the advanced option and then tap on the reboot option.
- It will reboot the router automatically. Wait a while; the process can take some time.
Solution 4: Check for the Damaged or the Loose Connections
The damaged cords or cables will affect the internet connectivity. In case there is no internet, then a red light will blink on the router.
Consider the below-mentioned points.
- Verify that there is a sufficient supply of power. A fluctuation in the electricity will affect the internet connectivity.
- Look whether the internet cords are connects to the router.
- Make sure the cable is in proper condition. If there is any damage, replace the cords immediately.
- Also, the cable is connected to the proper ports.
Solution 5: Power Cycle the Netgear Wi-Fi Router
Power cycling is similar to rebooting. However, power cycling is a manual process that erases the unwanted data and the captchas that are preventing the router from connecting to the internet.
There are three ways to perform the power cycle of the router.
Option 1: With a Power Button
The steps to follow are:
- Press the power button and release it once the power lights turns off.
- Wait for 5 minutes and again power on the router by pressing the power switch.
Option 2: Without a Power Button
In case you are unable to find the power button, then adhere to the steps mentioned below:
- Directly unplug the power supply of the socket.
- Wait for a few seconds, and then again insert the plug in the power socket.
Option 3: Through the App
You can also power cycle the router through the app. Do accomplish the below-cited steps:
- Grab your phone and open the Netgear app.
- On the dashboard, click on the connect remotely option.
- Now, click on the home icon available at the top of the screen and choose the reboot option.
- Enter the login credentials in the confirmation window.
- Finally, click on the reboot button to reboot the router.
Solution 6: Optimize the Wi-Fi Signals
The poor signal range might also trigger the Netgear Wi-Fi router issue. Do adhere to the below-mentioned tips to optimize the Wi-Fi signals.
Reposition your Router
At times you have placed your router at the corner. It will reduce the signal coverage area. Instead of placing the router in the corner, place it in the central position.
Adjust the Router’s Antenna
Check the position of your router antenna. A horizontal antenna has less coverage area in comparison to the vertical one. So, it is always recommendable to adjust the position of your router’s antenna to the vertical one.
Make sure that no other objects or devices are places in front of your router. The other devices will weaken the signals.
Change the Wi-Fi Channels to 5 GHz.
If you are still using the low bandwidth, you can switch to 5 GHz, which increases the power of your Wi-Fi. You can easily transfer the data at a higher speed.
Wrapping it Up
The Netgear router is a one-stop solution offering you the fastest Wi-Fi connection. Facing the Netgear router, not Working Error issue irritates the users. Hopefully, this blog helps you clear your doubts regarding the error. However, if you still feel the need for expert advice, you can call our experts to get the most valuable solutions.
Frequently Asked Questions
There are various reasons that trigger the Netgear not working issue. To know more, read the complete blog.
Normally, the Netgear router has various LED lights that indicate multiple things, such as status, bandwidth, and Ethernet. Below, we have mentioned some of the light indications:
- Blinking White – the router firmware is corrupted.
- Wi-Fi Solid White – the Wi-Fi radios are operational.
- Internet Solid white / Green – The router is connected to the internet.
Yes, you can call our experts. They will surely provide you with the solution to your problem.
Make sure you are entering the right details. In case you are facing a problem even after that, then you can take the help of an expert or reset your password.
Usually, it takes 30 seconds to reset the router. However, we advise you to wait a little more.